Palm Beach, Florida Jan 2, 2022 (Issuewire.com) – At a time when customer service providers are struggling to provide great service, A new book, Your Customer Service Matters: 5 simple steps to a great customer service company, has just been released. The new book by Greg Saladino was released on December 31st. This is the second book in the series and follows his 2018 book, Your Money Matters: Money management you were never taught in school. The new book explains in simple terms how to succeed in a customer service business. In this new release, he explains how every business is really a customer service business, and leaders should hire, train and manage to that idea. The book is broken down into 5 steps and does an excellent job of articulating the steps you need to take to really succeed in providing great service to your customers.
The book, Your Customer Service: 5 simple steps to a great customer service company is now available on Amazon and will soon be available at other fine retailers.
Greg Saladino has over 25 years of experience in customer service and multi-location leadership.
Your Customer Service Matters: 5 simple steps to a great customer service company
Source :GS Books/ Bcgs Sales and Marketing INC
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